Slow email delivery in the US for the XM SendSecure and Cloud Management Portal

Team XMedius -

We would like to report that email deliveries for the XM SendSecure solution and the Account Management Portal (user invitations, forgot password, etc...) are experiencing high latency on the XMedius Cloud US platform. We have seen emails being delayed for 15+ minutes.

This does not affect XM Fax deliveries.

We are following with our provider on the status of the situation.

The XMedius Cloud team.


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