Business Continuity test for the XMedius Cloud platform (all regions) on Thursday 2020-01-30

Team XMedius -

The XMedius Cloud team will perform its annual service continuity test (part of the XMedius BCDR plan) for the EU, CA and US platforms.

The procedure consists of doing a transparent & controlled datacenter failover followed by a complete disconnection of the primary datacenter. The goal of this test is to prove and document that the operation of the Fax and SendSecure solutions are not affected by a blackout of the primary datacenter.

XMedius evaluates this test as low risk, since the main actions taken during the procedure actually happen regularly during the year for various maintenance purposes.

The following schedule will be followed on Thursday 2020-01-30:

  • EU platform (xmedius.eu): between 8pm and 9pm CEST
  • CA platform (xmedius.ca): between 7pm and 8pm EDT
  • US platform (xmedius.com): between 9pm and 10pm EDT

This operation requires no action from the customers (totally transparent).

If you observe any anomaly, don't hesitate to reach out to our support team. Contact information can be found at https://support.xmedius.com

The XMedius Cloud team.

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