XM Fax Client Package for Windows

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Version: (2019-12-20)

XMediusFAX – Windows Client Package – exe

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This downloadable package includes several Windows client applications and tools that can be installed on a user workstation for faxing through the XM Fax Service. It consists of a single installer and contains:
  • Faxing applications/tools:
    • SendFAX (faxing application + phone book + virtual printer)
    • Web Fax Composer Printer
    • Print To Mail
    • Fax Merge tools for word processing software
  • Other convenience tools:
    • Fax Add-in for Microsoft Outlook
    • Cover Sheet Editor
    • Tiff Viewer
All these client applications and tools are available in English, French, German, Spanish, Italian, Portuguese, Russian and Chinese.
Note: Although these applications and tool may currently use the name "XMediusFAX" in their interfaces and documentation, they are fully compatible with the XM Fax cloud service.


An XMedius Cloud account – with the XM Fax service enabled – is required to use these client applications and tools.

These applications can be installed on any x86 desktop with Windows 7+ or Windows TS 2008+; Citrix XenApp 7.6/7.2 is supported.

Depending on the functionality used, additional software may be required; the following are supported:
  • Productivity Suites: MS Office 2007+, MS Office 365 (with some limitations), OpenOffice 3.4+.
  • Email Clients: MS Outlook 2007+, MS Outlook within Office 365 (with some limitations), IBM Notes 8.5+ or any other SMTP based messaging system.


Note: Depending on your license, some features may remain disabled even if you install them through the installer provided here. Please contact your XM Fax service provider for more details on these features.
  1. Download the Client Installer through the link provided in this article (Download).
  2. Once downloaded, launch the installer and follow the on-screen instructions.
    Important: Installing Windows applications requires elevated privileges; it may require to be accomplished by your administrator.
    If a previous version was already installed, it will be automatically updated to the new version and your existing configurations will be kept unchanged.
  3. When asked for the Web Server Address, enter the address at which XMedius's cloud-based solution responds to https requests.
    Note: This address can only be entered in the form of an URL. Administrators have the responsibility to communicate it to their users when needed.


Several items are available to help you configure/use the clients included in the client application package.

Online Articles

Articles available directly on this Help Center:

User Guide (Download)

A User Guide (PDF) is automatically installed with any of the client applications (in several languages). It contains detailed information on all the client applications and can be found in the following location: <hard_disk>\Program Files (x86)\XMediusFAX\Doc.

You can also download it separately from here:

Embedded Help

An embedded help is available in the main applications (just search for the yellow question mark). It contains the same information as the User Guide.

Change History

Version Release Date Summary 2019-12-20
  • Improved SendFax to avoid crash on startup.
  • Other minor improvements and fixes. 2019-08-08
  • Improved SendFax login dialog behavior. 2019-06-07
  • SendFAX now supports SSO using SAML 2.0 (when the Enterprise Account is configured for this).
  • The user login flow in SendFAX is now handled via an embedded browser within the application.
  • Other minor improvements and fixes. 2017-04-26
  • New option to improve the application window display behavior when adding fax attachments to SendFAX using the XMediusFAX virtual printer from third party applications. 2017-03-29
  • Improved cover sheet comment clearing behavior when composing subsequent faxes in SendFAX. 2017-02-14
  • New option to list all recipients on the cover sheet when sending a fax broadcast via SendFAX. 2016-10-27
  • Improved software compatibility within PDF document attachment/rasterization process used by SendFAX.
  • Updated XMedius Europe contact information in documentation. 2016-09-26
  • SendFAX phone book responsiveness improvement when retrieving Global Address List content. 2016-07-20
  • Updated User Guide instructions regarding email-to-fax used through the XMedius Cloud European platform. 2016-06-23
  • Adjusted application window display priority when launching SendFAX through the XMediusFAX virtual printer from a third party application. 2016-05-14
  • Initial public release.
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