XM Fax Integration with Multi-Function Printers

Administrator -


Multi-Function Printers/Devices (MFP/MFD) are fax/scanner/printer/copier machines that can be integrated into your local area network thanks to their built-in LAN access. They can be integrated with your XM Fax Service in two main ways:

Scan to Email/T.37

Any MFP that has the ability to send through the Internet an email with a scanned document as attachment can fax through your XM Fax Service.

The To Field

When composing the email from the device, the user will only need to enter in the To field the following instead of a regular email address: fax_number@domain, where:
  • fax_number should be formatted according to the international format (E.164);
  • domain depends on the region of your enterprise account : xmedius.com for North America, or xmedius.eu for Europe.
Note: Some MFPs are T.37 compliant and allow the administrator to pre-configure the domain of the XM Fax Service. Users will then simply need to enter a fax number as destination.
Some examples of fax addressing:
  • +15551234567@xmedius.com (from NA enterprise account to NA destination)
  • +33141234567@xmedius.com (from NA enterprise account to Europe destination)
  • +33141234567@xmedius.eu (from Europe enterprise account to Europe destination)
  • +15551234567@xmedius.eu (from Europe enterprise account to NA destination)

The From Field

To ensure that the email will be eventually sent as a fax, the sender (From field of the email) must be a User of your Enterprise Account.
Important: You must ensure that the From field will always be filled (either manually, or automatically by MFP login) with the appropriate email address – corresponding the user who is actually sending the email.

MFP Apps/Connectors

Several apps/connectors are also available to further facilitate faxing with MFPs: they provide a dedicated user interface that enables faxing using functionalities inherited from the XM Fax Service (selecting a cover sheet, adding recipient info, selecting and saving phone book contacts, changing sender/fax/scan options...).

Here is the list of all MFP apps and connectors currently available from our Sales Team:
App/Connector Description
XMediusFAX App for Xerox ConnectKey enabled MFPs For MFPs that support the Xerox® ConnectKey® technology.
  • Get the App and download its documentation: from here.
XMediusFAX Connector for Sharp OSA-enabled MFPs For MFPs that support the Sharp Open Systems Architecture (OSA)*.
XMediusFAX eCopy ShareScan Connector For MFPs compatible with the eCopy ShareScan technology*.
XMediusFAX Fuji Xerox Apeos Connector For MFPs compatible with Fuji Xerox Apeos iiX*.
XMediusFAX Lexmark eSF Connector For MFPs that support the Lexmark Embedded Solutions Framework (eSF)*.
XMediusFAX Ricoh ESA Connector For MFPs that support the Ricoh Embedded Software Architecture (ESA)*.
XMediusFAX Xerox EIP Connector For MFPs that support the Xerox Extensible Interface Platform (EIP)*.
* These connectors come with their own documentation explaining how to install, configure and use them. To get them, please contact us at sales@xmedius.com.
Note: For further information, visit our website: www.xmedius.com
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