Intermittent issue with the Fax Service on the US platform

Team XMedius -

We are currently experiencing intermittent issues at our primary US datacenter location, affecting our fax service for the US platform (

We have performed a transparent failover to our secondary US datacenter and monitoring alerts have cleared out.

We will remain in failover until the source of the problem has been identified and corrected.


If you experience difficulties to access the service via your web browser, try to close it and reconnect. If the problem persists, contact us immediately.


Phone: +1-855-867-5065 (North America) | +33 (0)1 70 92 13 13 (Europe)


The XMedius Cloud Team

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