On Thursday 2017-01-12, we will be conducting hardware maintenance in our primary US datacenter (Atlanta). As such, the fax service will be operating most of the day from our secondary datacenter.
This failover is completely transparent to customers and users will see the exact same data and settings as they usually do.
We will also take this moment to perform our annual Business Continuity Disaster Recovery (BCDR) test in which we make sure that all our operations can continue normally if we lose our primary datacenter. This test is part of our Security Management operations and is performed in a controlled way completely transparent to our customers.