XMedius Cloud Change History • Account Administration

Administrator -

This article lists the changes of the XMedius Cloud platform.


  • Various improvements and security fixes.


  • In an effort of corporate branding consolidation, the XMedius Cloud services have been renamed across the platform:
    • XMediusSENDSECURE becomes XM SendSecure
    • XMediusFAX becomes XM Fax
  • Various other improvements and security fixes.


  • The letter of authorization (LOA) for number porting requests in Germany has been improved to allow specifying the name of the original service provider.
  • The Canadian platform now supports creating number requests for numbers in US zone.
  • The layout of PDF invoices (subscription) has been adjusted to avoid the text from being truncated at the bottom of longer invoices.
  • Various other improvements and security fixes.


  • Toll-free numbers can now be added in the same account as regular fax numbers (DID):
    • To enable the support of toll-free numbers and know the related billing details, contact your sales representative.
    • The availability of this feature may be subject to conditions if your fax service is provided through a reseller.
    • Once the feature is enabled, adding/porting toll-free numbers must be requested by opening a support ticket.
    • For more information on toll-free numbers, see the article: Managing Fax Numbers.
  • SendSecure user license information is now available in the portal for administrators of accounts in subscription mode (when the SendSecure service is enabled):
    • The total number of subscribed licenses is displayed in the Enterprise Settings page.
    • The number of licenses that are still unused is displayed at the top of the user list.
  • Call detail record (CDR) improvements:
    • A tab has been added in the CDR (Excel file) to list the number porting events that occurred within the billing period.
    • The Rate column label has been adjusted to provide a more accurate context depending on the type of recorded call.
    • Administrators of accounts in subscription mode can now enable or disable the sending of the CDR by email (attached with the invoice) at the end of the billing period.
  • Administrators benefit from several new user management options:
    • The list of users can now be exported, either in the form of a CSV or an Excel sheet. Among others, this list includes the fax numbers assigned to each user.
    • The list of users can now be filtered by role (for example, to get the current list of administrators) and by service to which they have access.
    • Administrators can now edit all users at once (bulk edit) for the following user properties: access to the SendSecure service, display language and time zone.
    • Administrators can now manually create a user account even if an invitation is pending for this user.
  • The list of fax numbers can now be exported by administrators, either in the form of a CSV or an Excel sheet. Among others, this list includes the users assigned with each number.
  • The layout of the invoice statements (PDF) has been improved to provide more accurate and detailed billing information (only available in subscription mode).
  • Various other improvements and security fixes.


  • An expiration time has been added to links sent via email:
    • Password reset links will now expire after 24 hours.
    • User Invitation links will now expire after 1 week.
  • The user email validation performed in SSO context when using MFP apps/connectors or local applications installed on user PCs is now case insensitive.
  • Fixed an issue where the RIO field (used for number requests in France) was not copied to the new request when using the "Copy As New Request" functionality.
  • The user account creation API now allows to create users with random password regardless if SSO is enabled in the enterprise account or not.
  • Various other improvements and security fixes.


  • Users now receive an email notification when they are assigned a fax number. This notification is sent separately from the initial welcome email that users receive when their account is created. Administrators can enable or disable the sending of such email notifications for all users at the enterprise level (among enterprise account settings).
  • In Single Sign-On (SSO) configuration process involving AD FS integration, the certificate fingerprint string is now automatically sanitized to avoid a common issue that was observed from copying and pasting the intended value from the AD administration console.
  • The SSO mechanism has been improved to avoid potential authentication issues using MFP apps/connectors or local applications installed on user PCs.
  • Call Detail Records (CDR) now exclude External Numbers from the totalized count of numbers shown in Excel sheet tab in order to reflect the exact count of numbers that are actually invoiced.
  • The number porting request flow has been improved to properly display the current status of the numbers involved in a request.
  • Support of the upcoming XMediusFAX App for Toshiba MFPs.
  • Various other improvements and security fixes.


  • Improved user identification process when accessing the Help Desk.
  • Prepaid credits can now be consumed by any service according to predefined credit rates specific to each service.
  • Charges for SendSecure in prepaid now appear in the Credit History of prepaid accounts.
  • Additional email addresses can now be specified to receive automated messages related to billing (i.e. monthly invoice and CDR for accounts with subscription; credit expiration reminders for prepaid accounts).
  • Implementation of a new form to support number ordering in Italy.
  • Various improvements and fixes in number ordering/porting processes.
  • Support of AD FS 2012 for Single Sign On configurations.
  • Implementation of a notification service to support upcoming mobile device notification functionality.
  • Various other improvements and security fixes.


  • A new version of Active Directory Synchronization Tool (1.0.5) is available:
    • The AD Sync Tool now tries to re-process all entries that were not successfully synchronized during the previous script execution.
    • The Country attribute of AD users can now be properly synchronized to the portal.

      Note that existing AD Sync configuration file needs to be manually updated in addition to the fix: in attributes_mapping, change the country value from "co" to "c".

    • The DistinguishedNameExtractor has been improved to properly parse the DN if the OU contains an escaped comma.
    • Other minor improvements and fixes.


  • Administrators can now enable Single Sign-On (SSO) for their users, using AD FS with the WS-Federation protocol.
  • Various other improvements and security fixes.


  • Administrators of enterprises that have subscribed to both the Fax and SendSecure services can now control the access of individual users to the SendSecure service.
  • Various other improvements and security fixes.


  • Administrators can now assign an External Fax Number to users (as outbound fax number) when manually creating user accounts.
  • Various other improvements and security fixes.


  • Enterprise Settings now include an option to enable/disable the sending of a Welcome email to users (following user account creation).
  • The fax number porting request form for European countries has been updated to include porting date fields.
  • Various other improvements and security fixes.


  • The Enterprise Account (unique identifier used among others in Web Portal URLs) can now be defined with as little as 2 characters (minimum).
  • Enterprise Settings now include a section "Account Owner" where information about the person who has authority over the Account can be specified (on demand, by XMedius Team).
  • The fax number ordering/porting request forms have been adapted to improve the processing of the requests according to the country of the requesting enterprise.
  • External Fax Numbers (owned by your company but not serviced by the XMediusFAX Cloud Service) can now be requested and added as Outbound Fax Numbers. For more information, see: Managing Fax Numbers.
  • Email Spoofing Protection (SPF record check) can now be enabled to avoid unauthorized sources to send faxes by email in the name of your enterprise. For more information, see: Securing Email Communications.
  • Various other improvements and security fixes.


  • Various improvements and security fixes.


  • Added support for the upcoming XMediusFAX Hybrid functionality.
  • Last Enterprise Administrator account can no longer be deleted.
  • Fixed missing German welcome emails.
  • Various other improvements and security fixes.
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