Welcome to the XMedius Cloud Help Center
Regular support is available during normal business hours from 8:30 AM to 5:30 PM local time, by phone, E-mail or Web.
Support for urgent or critical issues is available 24/7.
Note: Emergency after hour request sent via email must include the keyword “Urgent” or “Critical” in order to be properly escalated.
|Email: firstname.lastname@example.org||Phone: +1-855-867-5065 (North America) | +33 (0)1 70 92 13 13 (Europe)||Web: Submit a request|
- Deployment of XM SendSecure Update 10 this Thursday 2019-02-21 in the evening
- Web portal performance issue on US platform - resolved
- Web portal performance issue on US platform - still under investigation
- Web portal performance issue on US platform
- Issue with the Fax RestService API
- End of support for TLS 1.0 on April 1st 2019
- XMedius Cloud Change History • XMediusFAX
- XMedius Cloud Change History • XMediusSENDSECURE
- XMedius Cloud Change History • Account Administration
- XMedius Cloud Change History • Complete History (by Date)
- XMedius Cloud Platform and Services