Welcome to the XMedius Cloud Help Center
Regular support is available during normal business hours from 8:30 AM to 5:30 PM local time, by phone, E-mail or Web.
Support for urgent or critical issues is available 24/7.
Note: Emergency after hour request sent via email must include the keyword “Urgent” or “Critical” in order to be properly escalated.
|Email: email@example.com||Phone: +1-855-867-5065 (North America) | +33 (0)1 70 92 13 13 (Europe)||Web: Submit a request|
- [resolved] Web connectivity issue on US platform
- Web connectivity issue on US platform
- End of maintenance on the xmedius.com and xmedius.ca platforms
- Start of maintenance on the xmedius.com and xmedius.ca platforms
- End of maintenance on the xmedius.eu platform
- Start of maintenance on the xmedius.eu platform
- Fax delivery delays and fax list access delays on the US platform
- Maintenance on US, EU and CA platforms on Wednesday 2018-03-28 between 8:00PM and 12:00PM (UTC-04:00 for US and CA / UTC+02:00 for EU)
- Upcoming change on XMedius Cloud public IP addresses (US platform)
- XMedius statement on the Meltdown & Spectre issues
- End of Support SendFAX 7.1
- XMedius Cloud Change History • XMediusFAX
- XMedius Cloud Change History • XMediusSENDSECURE
- XMedius Cloud Change History • Account Administration
- XMedius Cloud Change History • Complete History (by Date)
- XMedius Cloud Platform and Services