Welcome to the XMedius Cloud Help Center

Regular support is available during normal business hours from 8:30 AM to 5:30 PM local time, by phone, E-mail or Web.

Support for urgent or critical issues is available 24/7.

Note: Emergency after hour request sent via email must include the keyword “Urgent” or “Critical” in order to be properly escalated.

Email: support.cloud@xmedius.com Phone: +1-855-867-5065 (North America) | +33 (0)1 70 92 13 13 (Europe) Web: Submit a request
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